User Support Center
For anything on your mind, take a look at the frequently asked questions first. If you can't find your answer, don't hesitate to write to us.
Frequently Asked Questions
What is Halinisa and how does it work?
Halinisa is a mobile app that lets you track your menstruation, purity, istihada, pregnancy and postpartum periods in accordance with Hanafi fiqh. Based on your records, it automatically calculates your states of purity and worship, and shows you in plain language what you need to do each day.
Is the app paid?
The app is provided with ad support. An ad-free experience and extra features come with the in-app support package.
Do I have to sign in with Google?
No. You can use the app without signing in (anonymously); in that case your data is kept only on your device. If you sign in with Google, you can back up your data and sync it across multiple devices.
Is my data safe?
Menstruation and cycle information is as sensitive to us as it is to you. This data is processed only to provide you with the service; it is not used for advertising and is not sold. For details, you can see our Privacy and Security page.
How do I transfer my data to another device?
When you open Halinisa on your other device and sign in with the same Google account, your data is synced automatically. It is important to complete this step before deleting your account.
How do I delete my account?
In the app you can use the 'Delete My Account' option at the bottom of the Settings → My Account screen. After two confirmation steps, the process is carried out instantly and irreversibly. For step-by-step instructions, see our Data Deletion Directives page.
How do I remove the ads?
By switching to the in-app support package, you can access an ad-free experience and extra features. You can manage your subscription from your device's Google Play account settings.
I have a fiqh question, what should I do?
Halinisa is not a fatwa app but a tracking tool that helps put classical fiqh easily into practice. In your particular situations you may consult any scholar you wish. You can find the sources we rely on our Fiqh References page.
I want to report a bug or make a suggestion.
You can use the 'Send Feedback' option in the app, or reach us by email. Your feedback contributes directly to helping us improve the app.
Contact Us
Send us an email with your questions, suggestions and support requests. We will get back to you as soon as possible.
merhaba@halinisa.com